Refund Policy

1. General Policy

• All Tarot readings are considered intangible services and are delivered based on time, energy, and interpretation.

• Therefore, completed readings are non-refundable.

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2. Cancellation & Rescheduling

• Clients may cancel or reschedule appointments up to 24 hours in advance for a full refund or credit.

• Cancellations made less than 24 hours before the session are not eligible for a refund.

• Missed appointments without prior notice are considered forfeited.

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3. Technical Issues

• If a reading is disrupted due to technical problems (e.g., video/audio failure), we will offer a free rescheduling.

• If the issue cannot be resolved, a full refund may be issued at our discretion.

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4. Client Dissatisfaction

• Due to the subjective nature of Tarot readings, refunds will not be issued based on dissatisfaction with the interpretation or outcome.

• We encourage open communication during the session to ensure clarity and comfort.

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5. Refund Process

• Approved refunds will be processed via the original payment method within 5–7 business days.

• To request a refund, contact us at 📧 happydropstarot@gmail.com with your booking details and reason for the request.

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6. Promotional Offers

• Services purchased during discounts or special offers are non-refundable unless otherwise stated.

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7. Right to Refuse Service

• We reserve the right to decline or cancel a reading if the request violates our ethical standards. In such cases, a full refund will be issued.